Effective Date: March 22, 2025
At SoftMate India, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website.
Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, phone number, billing and shipping address, payment details, and order history.
- Non-Personal Information: Browser type, IP address, device information, and browsing behavior on our website.
- Cookies & Tracking Technologies: We use cookies to enhance user experience, analyze website traffic, and personalize content.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders.
- Provide customer support and respond to inquiries.
- Improve our website, products, and services.
- Send promotional emails and special offers (if opted-in).
- Prevent fraudulent transactions and ensure security.
Sharing of Information
We do not sell, trade, or rent your personal data. However, we may share your information with:
- Trusted Third-Party Service Providers: Payment gateways, logistics partners, and marketing platforms to fulfill orders and improve services.
- Legal Authorities: If required by law or in case of fraud prevention.
Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of data transmission is 100% secure.
Your Rights & Choices
- Access & Update: You can review and update your personal information in your account.
- Opt-Out: You may unsubscribe from promotional emails at any time.
- Request Data Deletion: You can request to delete your personal data by contacting us.
Cookies Policy
Cookies help us enhance user experience. You can modify your browser settings to decline cookies, but this may affect website functionality.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
Contact Us
For any questions or concerns regarding this Privacy Policy, contact us at:
š§ Email: support@softmateindia.com
š Support Hours: Mon-Sat (10 AM ā 7 PM)
By using our website, you consent to our Privacy Policy.
